Client Retention is a crucial growth motion for law firms. The best way to set you up for further growth is to ensure you keep your clients and expand their Client’s Lifetime Value (CLV). Especially in transactional practice groups, law firms frequently don’t have a systematic way of building and growing relationships once a project or deal has been closed. In Nexl you can easily create a project to monitor these relationships and put in place a long-term effort to stay top-of-mind with your clients, also in between projects.
Many organizations maintain information about former employees in the form of alumni directories. Former employees can be a good source of business as they often move on to work in