Unify relationship intelligence with Nexl ERM

Automatically capture every interaction firmwide to strengthen relationships, drive engagement, and unlock consistent growth.

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Integrated relationship management

Nexl ERM automatically captures every lawyer’s email and meeting activity to create a unified, always-updated view of your firm’s relationships, empowering lawyers and BD teams to drive proactive growth.

See contact insights

Improve firmwide engagement

Drive lawyer business development

Who-knows-who

Firmwide relationship visibility

Who-knows-who reveals every lawyer’s real relationship network—showing who knows whom, how well, and through which interactions—so BD teams can uncover warm paths, mobilize teams, and drive smarter outreach.

User interface screen showing John Smith's professional network with contact names, photos, and number of interactions in the 'Third Party' tab under 'Who Knows Who'.

Quickly identify the strongest internal connections to any client or prospect by mapping real interaction data, enabling BD teams and partners to activate the right introducers and accelerate relationship building with confidence.

Mobilize cross-firm collaboration by instantly surfacing colleagues with genuine connection strength, helping teams coordinate outreach, warm introductions, and client development efforts with accuracy and speed.

Eliminate hidden relationships and missed opportunities with a continuously updated map of who knows whom—ensuring the firm operates with full visibility and can strategically expand coverage across key accounts.

Engagement insights

Understand activity and relationship depth

Engagement insights analyzes emails, meetings, and activity trends to surface real-time relationship strength—helping lawyers and BD teams understand traction, spot risks, and act early to deepen client engagement.

Find declining relationships

Reveal when engagement drops so relationship partners and BD teams can intervene early and prevent client drift.

User interface of Orbis Systems contact management platform showing a list of contacts with columns for contact name, email, location, tags, number of interactions, and last interaction.
Prioritize outreach

Identify the contacts and companies needing attention based on interaction trends and recency.

User interface of Orbis Systems contact management platform showing a list of contacts with columns for contact name, email, location, tags, number of interactions, and last interaction.
Strengthen growth

Provide lawyers with timely, data-driven engagement cues that make consistent follow-up easier.

User interface of Orbis Systems contact management platform showing a list of contacts with columns for contact name, email, location, tags, number of interactions, and last interaction.
User profile interface showing Ethan Walker's photo, contact icons, and activity feed with recent emails and a meeting marked as BD Activity.
User profile interface showing Ethan Walker's photo, contact icons, and activity feed with recent emails and a meeting marked as BD Activity.
User profile interface showing Ethan Walker's photo, contact icons, and activity feed with recent emails and a meeting marked as BD Activity.

Features

All the ERM features you need

Dashboard interface displaying a contacts list with names, profile pictures, and last interaction times ranging from 1 hour to 12 hours ago.

Automatic capture

Automatically record every email and meeting to build a complete, always-updated relationship picture without manual entry.

Dashboard card for Helix Analytics showing company details, list membership tags for Proposals and Marketing Directory, and activity stats with 22 interactions up 75% and 234 emails up 25%.

Data enrichment

Keep contacts clean and complete with enrichment that updates roles, company info, and changes across every relationship.

User interface screen showing Michelle Thompson's profile with tabs for contact details, who knows who, activity feed, and marketing settings, highlighting third-party contacts Ethan Walker and Sarah Brown with interaction counts.

Who-knows-who

Reveal firmwide relationship paths so teams can activate warm introductions and coordinate smarter client development.

Dashboard interface showing Orbis Systems profile with key contacts, $150,000 total open opportunities, 31 interactions, and 29 emails in the past 90 days.

Engagement IQ

Track engagement levels, spot declines, and surface actionable insights that help lawyers maintain strong client relationships.

User interface screenshots showcasing features like wallet connection and profile management with colorful icons.

Powering growth for the world's leading firms

Marriott Harrison LLP

“Nexl demonstrates a real understanding of law firms and how relationships are developed and grown. We are excited to have Nexl alongside us as we focus on helping our clients develop their businesses, supporting smart, informed decision making.”

Dianne Skurray
Chief Marketing and Strategy Officer
A photograph of Dianne Skurray
Induslaw

“The team at Nexl have a deep understanding of how lawyers work, and what they need from a CRM tool.  Nexl’s speed of deployment, ease of implementation, low data entry requirements and intuitive UX are stand out features of what is a true legal CRM.”

Kartik Ganapathy
Partner
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Wiersholm

“Nexl has become a valuable tool that supports our central work processes; it is a dynamic and forward-looking system that will meet our requirements as we grow.”

Christine Liæker Lindberg
Director of Marketing and Communication
A photograph of Christine Liæker Lindberg
Peckar & Abramson, P.C.

"One of our priorities was making sure our contact data was accurate and easy to access without adding administrative burden. Nexl has helped bring everything into one place and given us a clearer picture of our relationships across the firm."

Megan Seybuck
Director of Marketing and Client Service
A photograph of Megan Seybuck
Hammad & Al-Mehdar

“We are very pleased with the Nexl CRM platform. With the Re-Engage tool we were able to book quick wins, as it allowed us to successfully reach out to a couple of past clients, immediately resulting in an interesting business opportunity.”

Huda Alkhodari
Client Affairs Manager
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Ironbridge Legal

“Maintaining engagement with clients and referrers requires a process and structure to ensure that contact is regular and value-adding. Done well, this is extremely time intensive. That’s where Nexl comes in! It saves a massive amount of time, and it really helps maximize your ability to stay on top of client and referrer engagement.”

Trevor Withane
Partner
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A black and white photograph of Kartik Ganapathy
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A photograph of Megan Seybuck
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Explore the platform

More tools to drive BD action

Insights

Guides to help you grow

Podcasts

Helping lawyers trust themselves again with Elena Deutsch

Drawing from her own journey and years of coaching women lawyers, Elena explores the moment when “something isn’t right,” and how that internal signal can become the starting point for transformation.

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Articles

The complete guide to choosing a CRM for law firms

Choosing the wrong CRM costs law firms time and budget. This guide covers what to look for in a legal CRM, what to ask vendors, and how major platforms compare.

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Webinars

On-demand demo: How law firms manage events end-to-end in Nexl

From building attendee lists to tracking engagement, see how Nexl helps law firms run events end-to-end in one connected workspace.

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For every stage

Everything your team needs at each stage of growth

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Start

For firms taking their first step toward modern growth, Nexl can centralize relationships and streamlines data so every lawyer contributes and your firm builds consistent, repeatable momentum.

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Grow

Shift from reactive to proactive with structured key client programs and practice group plans—aligning lawyers and BD to drive consistent, coordinated growth across the firm.

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Scale

Perfect for mature, strategic firms ready to scale what already works. Nexl unifies data, insights, and execution—turning advanced BD strategies, ROI analysis, and firmwide collaboration into predictable, repeatable growth system.

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