Mastering Client Engagement: Creating Effective Touch Points for Your Partners

You’ve set the strategy—now it’s time to execute.

In today’s competitive legal landscape, consistent and strategic client engagement is critical to building trust, deepening relationships, and driving growth. But how many client touch points are enough? And how can firms leverage data to ensure these interactions are meaningful and effective?

Sr. Account Director at Nexl, Jason Broomfield is joined by Kate Stoddard (Kelley Drye & Warren), Geoffrey R. Goldberg (Ropes & Gray), and Calvin Cheong (Holland & Knight) in this insightful webinar, hosted by LSSO, on how to design and implement a client engagement strategy that delivers measurable impact.

Learn from these industry leaders about:

• The Magic Number: How many touch points are typically needed to move the needle in client relationships.
• The Data Advantage: Leveraging market data to make informed decisions and tailor outreach strategies for maximum relevance.
• Scaling with Efficiency: Best practices for optimizing your firm’s engagement strategies to ensure sustainability and ROI.

Whether you’re a business development professional, a partner, or a marketing leader, this session will equip you with actionable insights and tools to enhance your firm’s client engagement efforts. Don’t miss the opportunity to scale your relationship management strategy to new heights!

Key Takeaways:

• Understand the science and strategy behind effective client touch points.
• Discover how to use market data to drive smarter engagement.
• Learn techniques for scaling client touch points to maximize efficiency and outcomes.

Watch today to transform how your firm approaches client engagement and position your partners for long-term success!

About LSSO:
The Legal Sales and Service Organization, Inc. (LSSO) is a transformative force in the legal industry. LSSO equips legal and business professionals with innovative thinking, strategic connections, and continuous professional development that enable them to thrive in a dynamic and competitive landscape. Click here to learn more!