Turning Referrals Into Revenue: Workspaces & ERM in Practice

Join us for a dynamic and insightful session where we explore how law firms can strategically transform their referral management processes using Nexl’s platform. In this 25-minute demo, Andrew Hutchinson will walk through a data-driven, relationship-centric approach to managing referral networks that goes far beyond tracking names on a spreadsheet.

What You’ll Learn:

Preview a workspace template for referral growth—complete with key relationship goals, marketing campaigns, and engagement metrics to guide your team’s outreach.ent.

How to leverage apps and workspaces to build robust referral tracking systems that deliver insights, not just data.

Discover how to evaluate and enhance the give-and-take of your referral relationships—not just by quantity, but by profitability, engagement, and matter complexity.

Learn how to identify untapped potential in your referral networks, using relationship data to build deeper, more valuable connections with the right partners.

We’ll showcase ways to categorize referral firms by value, practice area fit, and seasonal contribution trends.