Wiersholm Partners with Nexl to Enhance Client Experience and Strengthen Relationships 

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“The deep insights provided by Nexl is very valuable and enables us to offer our clients the best service and follow-up.

Enhancing Client Relationships at Scale: Wiersholm Implements Nexl 

ABOUT THE FIRM

Wiersholm, one of Norway’s leading and largest law firms, has been at the forefront of legal excellence since its establishment in 1875. 

As a top-ranked law firm, Wiersholm continues to set the standard for excellence. With its unwavering commitment to client satisfaction, the firm has earned a Tier 1 ranking in international rankings such as Chambers, IFLR and Legal500. Many of Wiersholm’s lawyers were educated in or have work experience from significant jurisdictions outside Norway giving the firm international competence to build cross-border bridges, makes Wiersholm a preferred legal advisor in cross-border transactions or matters. 

As Wiersholm set out to look for a new platform to manage their relationships, the firm sought a CRM provider with displayed internal transparency, exceptional experience for their relationships, and enhanced focus on proactive relationship building which would allow them to execute on priority client programs, feedback programs, and other engagement campaigns. After careful evaluation, the firm found Nexl and Wiersholm has now deployed Nexl firmwide to improve client experience and manage its most important relationships.   

“The deep insights provided by Nexl is very valuable and enables us to offer our clients the best service and follow-up. In addition, the system is very user-friendly, and a large part of the insight is captured automatically, which creates trust and motivation to actively engage with the system to further improve the insight. Nexl has become a valuable tool that supports our central work processes; it is a dynamic and forward-looking system that will meet our requirements as we grow.”  

Christine Liæker Lindberg, Director of Marketing and Communication

WHY NEXL

Wiersholm selected Nexl to deliver a top-caliber client experience at scale. By partnering with Nexl, Wiersholm gains complete insights beyond their existing relationships and identifies valuable connections outside its network., allowing for more effective collaboration across the entire firm. Unlike traditional CRMs that often require lengthy implementations, Nexl’s modern approach to data management allowed for swift deployment throughout the firm, providing Wiersholm with comprehensive insights to support collaborative efforts within their key client programs and strategic objectives across various sectors and industries. In Nexl, Wiersholm found a flexible, innovative platform that balances robust privacy with a commitment to continual innovation that supports the law firm’s goals of international client-centricity.   

“We are thrilled to be working with Wiersholm, one of Norway’s leading and largest law firms! Christine’s forward-thinking team focuses on expanding and managing client relationships to grow the business as part of the excellent collaborative culture at the firm. With Nexl, Wiersholm will have access to cutting-edge technology and best-in-class support, helping them stay ahead of the curve in the competitive legal landscape. We believe our partnership will be a great success, and we look forward to seeing its positive impact.” 

– Dan Skriczka, EMEA Sales Director at Nexl 

Nexl replaced LexisNexis’s legal CRM InterAction, Wiersholm demonstrates its commitment to collaboration, the utilization of new platforms to enable their lawyers, and continuous improvement of client experience through stronger relationships. 

At Nexl, we’re excited to continue to support law firms with their business growth and to drive more collaboration, productivity, and a better client experience — as #OneFirm. If you’re interested in learning more about Nexl, please reach out and schedule a demo

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